Right of Withdrawal
If you are a consumer, you have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you, or a third party designated by you who is not the carrier, takes possession of the goods.
To exercise your right of withdrawal, you must inform us of your decision by means of a clear statement, for example by email or letter:
BORUN GmbH
Darmstädter Landstraße 116
60598 Frankfurt am Main
Germany
Email: info@borun-gmbh.com
You may use the Model Withdrawal Form provided below, but its use is not mandatory.
To meet the withdrawal deadline, it is sufficient to send your communication concerning your exercise of the right of withdrawal before the withdrawal period expires.
Effects of Withdrawal
If you withdraw from the contract, we will reimburse payments received from you, including the cost of our least expensive standard delivery option.
Additional delivery costs resulting from your choice of a more expensive delivery method are not refundable.
We may withhold reimbursement until we have received the goods back or until you provide evidence that you have returned the goods, whichever occurs first.
Unless otherwise agreed, reimbursement will be made using the same payment method used for the original transaction.
You must return the goods without undue delay and no later than 14 days after informing us of your withdrawal.
You bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning.
For electronic devices, BORUN GmbH may verify the IMEI and/or serial number to confirm that the returned device corresponds to the device originally supplied.
This statutory right of withdrawal applies to consumers (B2C) and not to business customers (B2B) acting in the course of their commercial or professional activity.
Model Withdrawal Form
If you wish to withdraw from your contract, you may use the following form. Use of this form is not mandatory.
To:
BORUN GmbH
Darmstädter Landstraße 116
60598 Frankfurt am Main
Germany
Email: info@borun-gmbh.com
I/We hereby give notice that I/We withdraw from the contract concluded by me/us for the purchase of the following goods:
Product(s):
Order number:
Ordered on:
Received on:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s):
(Only required if submitted on paper.)
Date: